James Nicholas Publishers Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

If you are located in the European Economic Area (“EEA”), you may also have certain rights under the General Data Protection Regulation (“GDPR”).

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include:

• Contact details including your name, postal address, email addresses, phone numbers and social media handle
• Account login details including usernames and passwords
• Other registration and profile information, including professional, educational, and other background information, such as your field of study, current position, ORCID ID
• Content that you upload, such as journal contributions and reviews.

This Personal Information is obtained in many ways including correspondence, by email, by telephone, via our website, from media and publications, from cookies and from third parties including subscription agencies and hosting partners. We don’t guarantee website links or policy of authorised third parties.

The Personal Information we collect on this Website is used for the primary purpose of providing you with the service or subscription that you have requested, or to respond to an enquiry that you have made and marketing. We use certain third party service providers to assist us in providing these services to you, for example, content hosting. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing at custervice@jamesnicholaspublishers.com.au

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties such as subscription agencies and our hosting partners.

Disclosure of Personal Information

Your privacy is important to us and will take great care of any Personal Information you share with us and we will never release these details to any other company for any other purpose other than which it was collected without your consent. Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of Personal Information / Right to Erasure

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, some of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Should you request the deletion of your personal data, we will do so as soon as practicable, although your right to have your personal data deleted is subject to exceptions, such as, for example, compliance with a legal obligation.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

James Nicholas Publishers Pty Ltd will not charge any fee for your access request and the first copy provided to you but may charge an administrative fee for providing additional copies of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

James Nicholas Publishers Pty Ltd
PO BOX 5179
South Melbourne VIC 3205

custservice@jamesnicholaspublishers.com.au
ph: +613 9696 5545